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Where Did Personal Service Go?

I am getting so frustrated these days. I readily admit that I am not the most tech savvy person, but I manage to navigate pretty much, but when I want a person on the other end, why can’t I get one? It use to be when you dialed for service you would get the option of pressing “O” or say “representative”, but now these companies have made us jump through hoops before we can get to that point. Then when we do, all representatives are busy (what, do they only have one?).

What happened to us phoning one another rather than e-mailing. I admit that I do that more now too because I know most people will read an e-mail before picking up a phone; we feel oh, they’ll leave a message and we will answer it later.

I think it is pretty sad that we lost that personal connection. As a realtor in Hernando County (Spring Hill, Brooksville and Weeki Wachee), I actually enjoy when I meet a former customer in a store and get a chance to chat, rather than see an e-mail or send an e-mail. I am going to make more of an effort to pick up that phone, rather than e-mail. I even enjoy going into my local Publix (Glen Lakes) where all the personnel are extremely friendly and always acknowledge me and it makes for a pleasant experience.

Let’s get back to personal service (which my business partner and I strive and give to our customers) which makes people feel special.

We will always keep you posted.

Have a great day and enjoy!

If you would like a realtor to give you personal professional service, please call either myself at 352-428-5232 or Julie at 352-442-9386.

Elsie Kempsey & Julie Ludovico
Team Tropic Hernando

Tropic Shores Realty


Published Tuesday, February 15, 2011 9:05 AM by Julie Ludovico & Elsie Kempsey

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